Effective date: September 24, 2026
Scope
This Privacy Policy explains how Canada Peptides (“we”, “us”) collects, uses, discloses, and safeguards personal information when you use cdnpeptide.com (the “Site”), in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
Information We Collect
- Identification: name, email, phone
- Account: login details if you create an account, including your name and email if you sign in with Google
- Order & Fulfillment: billing and shipping addresses, order history, shipment tracking details
- Payment: processed by third-party payment providers. We do not store full card details. Cryptocurrency payments are recorded on public blockchains, which we do not control
- Technical: IP address, device information, cookies and analytics
How We Use Information
- Process and ship orders, and provide customer support
- Send order confirmations, payment instructions, and shipping and tracking updates
- Prevent fraud and keep the Site secure
- Improve our Site, products, and services
- Meet legal and regulatory obligations
- With your consent, send marketing emails and text messages. You can unsubscribe at any time using the link in any email, by replying STOP to any text, or by contacting us
Sharing & Disclosures
We share personal information only with service providers who help us run the store, such as payment processors, Canada Post, shipment tracking, email and SMS delivery, hosting, and analytics. They must keep it confidential and use it only to provide their service. We may also disclose information when required by law or to protect our rights. We do not sell personal information.
International Transfers
Some of our service providers may store or process information outside your province or outside Canada. When this happens, your information may be subject to the laws of that country. We take reasonable steps to ensure it stays protected.
Cookies & Analytics
We use cookies and similar technologies to operate the Site, remember your cart and preferences, and understand how the Site is used. You can manage cookies in your browser settings. Blocking some cookies may affect how the Site works.
Data Retention & Security
We keep personal information only as long as needed for the purposes above and to meet legal and tax recordkeeping requirements. We use administrative, technical, and physical safeguards, including TLS encryption for data sent to and from the Site.
Your Rights
- Access and correct your personal information
- Withdraw consent for marketing at any time
- Request deletion, subject to legal and recordkeeping obligations
We respond to requests within 30 days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Minors
The Site is not intended for anyone under 18. We do not knowingly collect information from minors.
Contact
Privacy questions or requests: hello@cdnpeptide.com
Changes
We may update this Privacy Policy from time to time. The effective date above shows the latest version.